Our Process

At Hack & Saw, we're passionate about creating solutions that seamlessly blend the digital and physical worlds. Whether you're envisioning a coffee table that would make Tony Stark jealous, a bookshelf worthy of holding the complete works of Tolkien, or a cutting-edge app that streamlines your business processes, we're here to bring your vision to life.

We believe in crafting experiences that reflect your unique style and needs. Much like a skilled Jedi crafts their lightsaber to perfectly match their fighting style, we work closely with you to ensure every project, from a handcrafted table to a complex software solution, speaks to your individual vision.

To help us achieve this, we've developed a straightforward, four stage process. Our team will be with you every step of the way, guiding you through the journey and ensuring the final result is something truly extraordinary.

1. Initial Consultation & Project Scoping

  • Understanding Your Vision: Every project starts with a conversation. Whether you're dreaming of a custom-built standing desk that would make Lt. Cmdr. Data proud, or just a simple bookshelf for your growing collection of graphic novels, we want to hear your ideas. We will work with you to understand the desired outcome, functionality, and aesthetic, and guide you through the process.

  • Checking Feasibility: Before we get started, we will make sure your vision is achievable. We will consider factors like materials, design complexity, and any potential challenges to ensure a smooth and successful project.

  • Clear and Transparent Proposals: Once we have gathered the necessary information, we'll provide you with a detailed proposal outlining the scope of work, estimated timeline, and a clear breakdown of the costs. No surprises or hidden fees – just straightforward and honest communication.

2. Design & Planning

  • Collaborative Design: We believe in working closely with our clients throughout the design process. We will use sketches, 3D models, and prototypes to refine the design and ensure it aligns perfectly with your vision. Your input is invaluable, and we're here to listen and collaborate every step of the way.

  • Material Selection: We will guide you through a wide range of material options, considering factors like aesthetics, durability, functionality, and budget. Whether you're looking for something as sturdy as Mandalorian armor or as sleek as a tricorder, we've got you covered.

  • Technical Specifications: If your project involves software, cloud services, or IT, we'll define clear technical specifications and system requirements. This ensures that everything works together seamlessly and meets your specific needs.

3. Production & Development

  • Craftsmanship and Technology: We combine traditional craftsmanship with cutting-edge technology to bring your vision to life. We're passionate about quality and precision, and we take pride in delivering exceptional results, worthy of a Starfleet commendation.

  • Agile and Adaptable: For software and IT projects, we use agile development methodologies, ensuring flexibility, transparency, and frequent communication throughout the process. We are adaptable and responsive.

  • Quality Control: We maintain rigorous quality control standards throughout the production process. We're committed to delivering a finished product that meets our high standards and exceeds your expectations. No imperfections will escape our notice – like the Borg, we're constantly assimilating and improving.

4. Delivery & Support

  • On Time and On Budget: We understand the importance of timely delivery. We strive to deliver your project on time and within budget, so you can enjoy the results without delay.

  • Seamless Installation and Setup: For physical projects, we offer professional installation services, ensuring your new creation seamlessly integrates into your space. For software and IT solutions, we provide comprehensive setup and configuration, making sure everything is up and running smoothly. It will be like magic, but without the need for a wand.

  • Ongoing Support: Our commitment to your satisfaction extends beyond the initial delivery. We offer ongoing support and maintenance services, ensuring your project continues to function and meets your needs over time. Think of us as your personal tech support team, always ready to answer your distress call.

Don't let your amazing ideas stay just ideas. Contact us today and let's collaborate on something extraordinary. Click "Get In Touch" below to get started!